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eCom
Direct Wireless - FAQ
What
is VoIP:
Voice
over Internet Protocol (VoIP) is a technology for communicating using
"Internet protocol" instead of traditional analog systems. Some VoIP services
need only a regular phone connection, while others allow you to make telephone
calls using an Internet connection instead. Some VoIP services may allow
you only to call other people using the same service, but others may allow
you to call any telephone number - including local, long distance, wireless,
and international numbers.
How VoIP Works:
VoIP converts the voice signal from your telephone into a digital signal
that can travel Over the Internet. If you are calling a regular telephone
number, the signal is then converted back at the other end. Depending
on the type of VoIP service, you can make a VoIP call from a computer,
a special VoIP phone, or a traditional phone with or without an adapter.
In addition, new wireless "hot spots" in public locations such as airports,
parks, and cafes allow you to connect to the Internet, and may enable
you to use VoIP service wirelessly. If your VoIP service provider assigns
you a regular telephone number, then you can receive calls from regular
telephones that don't need special equipment, and most likely you'll be
able to dial just as you always have.
What
Are Some Advantages of VoIP?
VoIP may offer features and services that are not available with more
traditional telephone services. If you use VoIP, you can decide whether
to pay the cost of keeping your regular telephone service. You can also
use your computer and VoIP service at the same time. You can also take
some VoIP services with you when you travel and use them via an Internet
connection.
How
Do I Use My VoIP Service?
If you use a VoIP telephone or regular telephone, you place and receive
calls much like you do with regular telephone service. If you use VoIP
with your computer, a telephone icon usually appears on your computer
screen. Clicking the icon allows you to dial numbers from a pad, or dial
a call by clicking on a contact's pre-programmed name and number. You
will then hear a ring just like any other call. Computer-based VoIP services
have a variety of ways for notifying you that you have an incoming call.
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